Returns & Exchanges
At Bulang and Sons, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 14 days of receipt for a full refund or exchange.
Notify Our Team
Send an email to our customer service team within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Place the items in their original packaging, ensuring all tags and protective films are intact, and include the completed return form inside the box.
Ship the Item
Securely seal your package and ship it back to our Netherlands-based warehouse using a tracked and insured courier service of your choice.
Quality Check and Refund
Once we receive and inspect your return to ensure it meets our quality standards, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing